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  2. Project Phases
  3. Operations

1

Audit and Review

Software is commonly in operation for many years and often has to deal with more users and a larger volume of data than originally planned. After an impartial audit we evaluate for how much longer an existing system can fulfill requirements such as performance and scalability. We detect security issues and show how they can be fixed with reasonable effort. In collaboration with the software engineers and system administrators we find out which problems impede operations. We support the execution of our advice when needed.

Audit and Review
2

Tools and Automation

A high degree of automation is an important success factor for the robust and safe operation of software. We support you in the selection and adoption of the right tools. Besides the automation of software deployment and the provisioning of systems we collaborate with you to optimize the execution of tests as well as the monitoring of software in production. We work based on your needs and evaluate which tools are appropriate and how to apply them effectively based on the context of your business and technology environment.

Tools and Automation
3

Processes and Procedures

Software only delivers business value when it operates in production. We analyse and optimize your software development and quality assurance processes to lower the error rate and to minimize downtime. We support you in establishing processes that are accepted and lived by the software engineers, the system administrators, and the specialist departments. An important goal is avoiding complexity as well as aligning processes and procedures along the business requirements instead of the technology.

Processes and Procedures
4

Expert Discussions and External Perception

If you work on something intensely for a long time you tend to become routine-blinded. An expert discussion on an equal footing brings a breath of fresh air into your company, gives impulses, and shows new ways. Our impartial and profound external perception helps to prepare changes and improvements. Teams that usually do not swap ideas with like-minded peers profit especially from such an expert discussion. Based on our exhaustive experience in various branches of industry we know what works and where risks lurk in the long run.

Expert Discussions and External Perception
5

Support and Operations

The operation and maintenance phase is usually the longest in the lifecycle of a product. Risks become apparent that have not been evaluated previously. Hidden costs impede the maintenance and further development of a solution. We support teams in the cost-efficient and low-risk operation and maintenance of their software. We analyse and explain problems and enable the developers to independently solve them. We support you in the safe, secure, and smooth operation of your software and systems.

Support and Operations
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